Duncan H. Boyd

Skills Overview

• Experienced negotiator, mediator, trainer and therapeutic facilitator
• Proven ability to manage diverse populations under stressful conditions
• Fluent in behavior- and crisis-management techniques

Education & Training
Candidate for the M.A. in Counseling and Community Psychology, Sage Graduate School, Albany, NY
B. S., Woodbury College, Montpelier, VT, 2003. Interpersonal Communications and Conflict Resolution
A.S., Mitchell College, New London, CT, 1995
Graduate of The Woodhall School, Bethlehem, CT 1993
Basic Mediation Training Certificate, Woodbury College, Montpelier, VT January 2001
Conflict Management Certificate, Cornell University School of Industrial and Labor Relations, 1997

Professional Experience

Director of Institutional Advancement, The Woodhall School, currently developing the infrastructure for an interactive website that enables the entire Woodhall community to remain engaged with the school community through direct contact and social media. Working with students and faculty to produce media content reflective of current activities. Creatiing a development database that will produce reports to inform our efforts, improve efficacy and identify opportunities. Exploring opportunities to expand our marketing strategies so that we are increasingly accessable to our target market. Manage fundraising initiatives including capitial campaigns and endowments. 2011 to Present.

Youth Division Aide 4, New York State Office of Children and Family Services, Brookwood Secure Center, Claverack NY. Provided direct care and supervision for males aged 12 to 21 in this 180-bed maximum-security residential facility, January 2011 to August 2011.

Policy Analyst and Coordinator, New York State Council on Children and Families, a state body that coordinates 12 state agencies (in the areas of health, education and human services) to provide more effective systems of care for New York's children and their families, Rensselaer, NY, 2006 - 2011.
• Managed and resolved inter-agency conflicts regarding the coordination of services.
• Monitored the frequency and severity of cases referred for resolution to determine policy or programmatic implications.
• Developed and maintained a database of hard-to-place and hard-to-serve clients to inform policy development based upon identified needs.
• Liaised with multiple state agencies on system reform to improve service delivery.
• Synthesized research data, advise the Council on findings, and made recommendations for action.
• Represented the Council on a variety of tasks forces and work groups.
• Co-authored a report to the Governor and State Legislature on restraint and crisis-intervention techniques, 2007.
• Produced materials for "Reform New York: Reinvesting in New York's Youth," a summit on juvenile-justice reform, 2008.
• Analyzed the state budget for each of 12 member agencies to assess potential impact on Council projects.

Duty Officer, New York State Office of Children and Family Services, Brookwood Secure, Claverack, NY. Oversaw this 180-bed maximum-security residential facility for males aged 12 to 21, March 2005 - Dec 2006.
• Performed daily facility inspections; supervised and scheduled staff.
• Counseled resident youth, many with a history of violent behavior. Managed crisis situations.

• Reviewed and approved disciplinary documents and incident reports. Contacted the Unusual Incident Report (UIR) and Child Abuse hotlines as needed.
• Maintained a legal record of events.

Supervisor, North American Family Institute /Stepping Stone, Waterbury, CT. Supervised staff at this secure residential-treatment facility for girls aged 12 to 18, 2004 - 2005. Scheduled, trained and managed staff; wrote weekly staff evaluations. Facilitated therapeutic programs for resident youth. Evaluated their progress and implemented and adapted treatment plans, as part of the interdisciplinary team.

Consultant, Mediation-Training Program, Norwich University, Northfield, VT Summer - Fall 2003. Developed the curriculum for this university-based mediation-training program and served as instructor.

Mediation Consultant, Northfield Kid's Summer Program, Northfield, VT, June - August 2001; June -August 2002. Co-developed and implemented a mediation-training program for staff; provided ongoing coaching.

Coordinator, NYS Senate, Office of Constituent Relations, Albany, NY Dec 1997 - July 2000. Served as liaison between senators and central staff members. Developed and implemented comprehensive incumbent-protection strategies.

Confidential Aide, NYS Department of Transportation, Governmental Relations, Albany, NY 1995 -1997. Reviewed proposed legislation to determine its impact on the agency. Collaborated with department heads to develop official position statements and other reports on proposed legislation. Developed the official NYSDOT information kiosk for the Governor's Local Government Summits.

Activities
• The Woodhall School, Board of Directors, 2007 to 2011. Delivered the Commencement Address, June 2007.
• ECGgaming.com (ECG), Board of Directors & Website Management. 2011 to present. ECG is a family friendly internet gaming community with over 600 active members.
• Barre, VT, Emergency Medical Services (EMS) volunteer, 2001
• National Ski Patrol, 2000 - 2001, Professional. 2001 - 2002, Volunteer